Privacy Policy

A. Information You Provide Directly — Homeowners / Property Owners

• Name

• Email address

• Phone number

• Mailing address

• Property address

• Project type (rebuild, remodel, ADU, new construction, etc.)

• Budget range

• Insurance claim/project funding information voluntarily provided

• Architectural plans, bids, contracts, photos, permits, and project documents you upload or share

• Communications with Brass Tacks

A. Information You Provide Directly — Builders / Contractors / Architects / Vendors

• Name

• Business name

• Email address

• Phone number

• License number

• Insurance information

• Trade specialty

• Geographic service areas

• Bid proposals, pricing, schedules, references, portfolio materials

• Payment and ACH details when required for invoicing

B. Automatically Collected Information

When you use our website, we may collect:

• IP address

• Browser type

• Device type

• Pages visited

• Referral source

• Time spent on pages

• Clickstream data

• Cookies and similar technologies

C. Sensitive Information

We do not seek sensitive personal information unless relevant to a project (for example, insurance-related rebuild data voluntarily shared by a homeowner). Please do not send unnecessary sensitive information.

• Operate and improve the Services

• Match homeowners with builders or professionals

• Coordinate bids and proposals

• Provide bid comparisons or advisory services

• Verify builder credentials and qualifications

• Communicate with users

• Invoice and process payments

• Provide customer support

• Send updates, newsletters, or service notices

• Analyze website performance and marketing effectiveness

• Detect fraud, abuse, or misuse

• Comply with legal obligations

• Protect rights, safety, and property

A. With Service Providers and Professionals

We may share information with builders, contractors, architects, engineers, vendors, consultants, software providers, payment processors, and professional advisors as needed to provide Services.

B. With Homeowners and Project Participants

Information submitted by builders or professionals may be shared with homeowners evaluating proposals.

C. Business Transfers

If Brass Tacks is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred.

D. Legal Compliance

We may disclose information if required by law, subpoena, court order, or to protect rights, safety, or property.

E. With Consent

We may share information when you direct us to do so.

• Remember preferences

• Improve website functionality

• Measure ad performance

• Understand user behavior

You may control cookies through browser settings, though some site functions may be limited.

• Provide Services

• Maintain project records

• Resolve disputes

• Enforce agreements

• Comply with legal and tax obligations

Retention periods vary depending on the nature of the information.

We use commercially reasonable measures to help protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

• Access to certain personal information we maintain

• Deletion of certain personal information

• Correction of inaccurate information

• Information about categories of personal information collected, used, or disclosed

We may need to verify your identity before processing requests. We do not discriminate against users for exercising privacy rights.

We do not sell personal information in the traditional sense for money. We may use marketing and analytics tools that could be considered "sharing" under some privacy laws.

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.

Our Services are intended for adults and are not directed to children under 13. We do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Changes become effective when posted with an updated "Last Updated" date.

Brass Tacks is a builder-match and project support platform. We are not the general contractor on projects unless separately contracted in writing. Homeowners remain responsible for independent due diligence, contract review, and builder selection decisions.