Terms of Service

Effective Date: April 17, 2026

These Terms of Service ("Terms") govern your access to and use of the services provided by Brass Tacks Partners LLC. ("Brass Tacks," "we," "our," or "us"), including our website, platform, mobile applications, and related services (collectively, the "Services"). By using our Services, you agree to be bound by these Terms.

1

Definitions

  • User: Refers to any individual or entity using the Services, including homeowners, builders, contractors, and vendors.

  • Builder: Refers to licensed contractors or construction companies using Brass Tacks to bid on or fulfill construction projects.

  • Project: Refers to any remediation, construction or renovation job posted or managed through Brass Tacks.

2

Services Overview

Brass Tacks provides a platform for homeowners to post construction projects and receive competitive bids from verified builders. Builders pay a builder platform participation fee, which does not affect the bids a user receives.

3

Account Registration

You must register and maintain an account to access certain Services. You agree to provide truthful and accurate information and to keep your credentials secure. You are responsible for all activities that occur under your account.

4

User Responsibilities

All users agree not to:

  • Misuse the Services, submit false information, or impersonate others.

  • Engage in illegal, abusive, or disruptive behavior on the platform.

  • Circumvent the platform, reverse engineer the platform, or conduct competitive analysis.

5

Content and Communications

By posting content (including project descriptions, reviews, images), you grant Brass Tacks a worldwide, royalty-free license to use and display that content. We reserve the right to moderate, remove, or reject content at our discretion.

6

Suspension and Termination

Brass Tacks may suspend or terminate accounts for violations of these Terms, fraud, or abuse of the platform. Users may terminate their accounts by written notice, but all obligations up to termination remain in effect.

7

Arbitration and Dispute Resolution

Any disputes arising from or relating to these Terms will be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. Class actions and jury trials are waived.

8

Modifications to Terms

We may update these Terms from time to time. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms. The most current version will always be available on our website.

9

Limitation Of Liability

Brass Tacks is not liable for damages arising out of your use of the Services, including project disputes, contractor performance, or outcomes resulting from the use of our platform.

10

Contact

For questions or disputes, please contact us at:

info@brass-tacks.com

Brass Tacks Partners LLC.

137 N Marengo Ave. Pasadena, CA 91101

We empower homeowners to confidently choose the right builder through vetted contractor matching, apples-to-apples bid analysis, and expert guidance throughout the rebuild process

Disclaimer

Brass Tacks vets contractors for licensing, insurance, and experience, but does not endorse or guarantee their work. property owners are safety responsible for contractor selection, contractors, and outcomes